Customer Testimonials
Very friendly staff.. very honest group of people
Many thanks to Aaron and the entire Vic Canever team. Everyone was friendly, extremely competent, and efficient! Thanks for all you do to create a memorable experience!
Ryan is awesome! Very professional & courteous. Treated us like you’d want to be treated, no salesman lines & very honest. Highly recommended Ryan & the Vic Canever team!
Always friendly and done in a timely manner!
Vic Canever is always communicating timelines for their service shop, letting you know what is going on with your vehicle, and providing excellent customer service! Thank you all again for such a wonderful experience!
The service department was a little behind schedule for the day so the tire rotation took longer than anticipated. Everything else was good about the visit
All around great experience with our leased vehicles. From the beginning to end of the process Alex has always been a pleasure to work with. Won’t ever go anywhere else.
Stopped in to use their car charger the people could not have been any friendlier
I went in for my first oil change and tire rotation on a Chevy Trax I bought from them. It was free. It has been many years since I've been to a dealership for service, but it was a great, relaxed experience, and I'll go back.
Had a great experience buying a used vehicle here. Jamie was super friendly and didn't pressure me into anything, and we were able to work out a good deal on the vehicle. Very happy and would definitely recommend working with this dealer!
Just bought a brand new traverse thanks to Aaron and Jake! Could not ask for a better experience! Thanks for everything!
Jake was great. Absolutely positive experience. Truck price was good. Trade in price was more than fair
Rob and Michelle were great to work with! I will definitely be a return customer!
Scot Metcalfe was so helpful today! He was very nice and knowledgeable. I am very happy with the service. Would highly recommend!
I was very pleased with their service department on my visit. I had been hearing a rattle and didn’t realize it was a special warranty item that some Traverses had an issue with. It was fixed promptly along with other service work had it in for.
I talked with Will the fixed operations director and he explained and fix the problem. We are satisfied with what was arranged.
They tried twice to repair my truck. They billed me twice to repair the same problem. The same problem is back again. Been waiting on a call from the service manager.
Easy online scheduling. Accurate appointment time for the scheduling. Quick response for service updates. Friendly and fast technicians.
Rob D. is the best dealership employee I've ever worked with. He got me a great deal, everything always moves quickly and efficiently.
(SEE UPDATE BELOW AFTER INITIAL POST)
Not good. Switched to VC because of poor service from another dealer in the area. Service experience has been even worse. Brought in my Canyon for a loss of refrigerant. Dropped it off on a Monday at 7:30 a.m. They did not even do a diagnosis until Thursday. They provided a courtesy vehicle because of the delay. Was charged for a diagnosis and replenishment of refrigerant but they could not identify the leak. When I discussed this with Aaron in service I asked what my recourse is if the refrigerant leaks again. He said &... Read More Google - Mar 28, 2026
I purchased a vehicle from Vic Canever and they were great! Tim Taylor was the best. I would highly recommend him as a salesman. The first day I went to look at new Trailblazers they didn't have the color I was looking for. I told him I would settle for the white one that they had at the dealership. He told me that he could get the gray one that I wanted by the following day. They even offered to drop the vehicle off to me if needed. I came back the next day and they got me in ... Read More Google - Mar 17, 2026
Scot, Scott and Bruce were very helpful. Went above and beyond to help me fix my van door. Thank you!
Tech Scott was great. Was not happy being told I would be charged 3% to use my GM credit Card that I was made to get to get the incentives when purchasing my car.
Today I purchased a pre-owned Chevy Silverado from Vic Canever.
My salesman Ryan Simms greeted me promptly, asked me what I was interested in and could he show me something that interested me. I pointed out a 2022 Silverado Z71 RST that was yellow tagged (not for sale), but he went inside to get the scoop from his sales manager. Ryan returned with the keys and dealer
plate, and had my wife and I take it out for a test drive, Needless to say I loved the truck, and bought it. I can't say enough about
Ryan, his knowledgeable, low ... Read More Google - Mar 7, 2026
Fast friendly service
Aaron was great!
Overall great experience my advisor helped me with so many questions and I will be back for his honest opinions
Awesome customer service. Quick turn around on my vehicle and the shuttle service drove me home!
The Service Advisor, Jacob Raske was outstanding to work with. Jacob was professional, courteous and very helpful.
For over six years, I’ve trusted Billi Jo C. with my vehicle business, and she has never once disappointed. Billi Jo is the kind of salesperson who listens, cares, and makes the entire experience smooth and stress-free from start to finish. Her knowledge of the inventory, financing options, and customer needs is exceptional, and she consistently goes above and beyond without ever being pushy.
Most recently, my son leased his new truck through Billi Jo, and the level of service was just as outstanding as it was for me. She took the time to make sure he understood every ... Read More Google - Jan 24, 2026
Excellent Mark was great
I cannot thank Cameron and the guys enough for all they did. Going the extra mile to ensure my car was safe for the sake of integrity, was an unexpected surprise. As so often, auto shops rip ya off especially us women who don’t know much about the Industry, they were honest and more than fair on the price and way below the quotes from all the other local shops for the same job. Thanks again Icon Auto. We will be back for sure. . -Dee
I highly recommend this dealership! Everyone was professional and helpful, and the service was great. Brianna was a huge help in making my entire process run smoothly and answered all my questions along the way. Such a positive experience!
The mobile service was on time and did the oil change in a timely manner, definitely will use them again 👍
They did amazing on my trucks electrical issue and the cost was decent ! I will always take my vehicle to them !
Professional. Great experience.
Purchased a Chevy Trax for my son. Salesman, Marc Murray was checking on a second key for Trax. I called him for 2 months. He would not return my calls. I contacted Manager, Alex Mamot? He was very engaged and was going to call me back the next day. He was going to ‘take care of this.’ He never called back! This dealership was passionate about the sale but very lax on responsiveness and follow up. We don’t know if they ever found a key because we never heard back. We have moved on. I just hope this behavior is ... Read More DealerRater - Nov 30, 2025
I leased my new chevy trax in july and came in for my first free oil change. I am not one for reviews but I have to share my story.
I was hesitant on leasing and I always purchasew my cars. scott was very patient with me while I test drove multiple vehicles and he went over my payment options which I liked. where my faith was restored in dealerships was when I sat down with the finance director julia, she took her time answering all of my many questions with a smile and really made me feel comfprtable with ... Read More DealerRater - Dec 4, 2024
The service team was professional and helped me with my needs. My wait could have been a little less. Other than that it was quite pleasant.
Everybody did a great job. I was looking for an appointment. They got me right in. I appreciate you guys.
Always take good care when any of the family vehicles needs service or maintenance. Thank you.
Got me in with no problem and oil change was fast. Thank you kind sir
Josh did a job well done. I went in for an airbag recall and was in 40 minutes. Josh polite and listen to my concerns.
When my car is in the shop there why should I go 567 days without knowing what's going on with it. Why didn't somebody call me to let me know exactly what was going on with my car? My car was in there for 2 weeks on two different occasions within 5 weeks. Nobody seemed to know what was going on with it. No loaner car available apparently. So I don't trust the service department to take care of my needs anymore.
Well done! One, two, three, four, five, six, seven, eight, nine, ten, eleven, twelve, and, thirteen. There, 15 words.
Your salesman, Larry Lewis not only sold me the vehicle, he’s the go between for service too. He made the experience so much easier.
As always, top notch service! Canever always gets it done with a smile and done quickly.
I waited over 3 hours for an oil change and a radio reprogram, The radio stopped working before I exited the parking lot and would have turned around but I only have 1 day off a week and already had waisted half of it
I was apprehensive to use Vic Canever for a body shop repair due to quality issues on repairs of two previous vehicles (one of which was never resolved), but was assured last year after the purchase of my most recent vehicle that "things have changed and there's new management" and was asked to give them another chance. Reluctantly I did give Vic Canever another chance, only to be extremely disappointed. I had an issue where the headlight on my vehicle was misaligned and scraping the paint off my front fascia (a problem known by GM and documented ... Read More DealerRater - Aug 22, 2024
The staff is always courteous and willing to listen to your description of a vehicle problem and more importantly a good knowledge of what the problem is.
Vic Canever service is always excellent. Repairs and maintenance are complete and done right the first time.
Have been coming to this dealership for years. Always efficient, courteous and excellent service. Outstanding!
Great people to deal with every time. Friendly staff. Making the appointment was a breeze!
I want to thank the service team for finally getting my heated steering wheel before winter. Thanks Again
The service team is great. Got what i needed to have done in a timely manner.
Have been dealing with sales and service since the 1980's and see no reason to go anywhere else. Shout out to Jake and Mark Crane. Thank YOU both.
It seems that I’m having to return multiple times for the same issue. It just never gets completely resolved. This bothers me!
the Canever team always does a great job on what every your in the store for.
The Rob and Team was amazing. They helped deliver my Z06 on short notice for date night and even stayed late to make it happen. The dealership is focus on service and you are treated like family !! Thanks for making my dream come true.
Too notch service department and dealership experience! I would highly recommend Vic Canever to anyone!
Jeff Zajac was very professional and pleasant to deal with. Was a good service experience.
Friendly , honest, not trying to constantly push unnecessary stuff all the time . Great at keeping you informed .
Hey Josh ex is a great guy. I've dealt with him the last two visits and he is always so fun to deal with. Keep him around.
Over charged for oil change. Two hours with appointment is crazy. Won’t be back!
I have always had a very good experience with Vic Canever in both the sales and service department
VIC CANEVER CHEVROLET IS CLEAN AND PROFESSIONLY RUN DEALERSHIP. ONE THAT YOU WON'T HESITATE TO VISIT AGAIN. SALES STAFF IS VERY KNOWLEDGEABLE.
Polite, prompt with service ,keeps customer well informed ,mechanics very knowledgeable. Pleased we were able to talk with mechanic as well as saw the video of our service. Very helpful
Great service! Kind and helpful staff. Vehicle was fixed on time. I highly recommend this dealership!
The salesman is very good Always answers all my questions. The service department is very efficient
I was thoroughly impressed with VicCanever’s body shop. The whole process was smooth and painless. Even though it took a 6 weeks to get my car back because of a supply issue, they tried as hard as they could to get it back asap. They were fantastic!!
Outstanding service with friendly employees. I personally felt welcomed as soon as I stepped out my truck.
Five Star Dealership ***** That is all I have to say. Thank You Have a good day.
It has been years and you still get it wrong on who brought the car in. You keep sending me emails when my wife brings her auto in. You try to jam repairs thats not really need. Came in for an oil change and you try to push repairs for a lot of money. I am still not happy we you. I brought my truck in for an oil change and tire rotation. You charge me for the rotation. And all the lug nut were still dirty. I have no trust anymore. Since two of your best service personnel have ... Read More DealerRater - Aug 13, 2024
Very courteous friendly, helpful and caring. He goes out of his way to please, seems very genuine!
We really appreciated the service we received from our salesman Aaron Martin. He went out of his way to make sure we were satisfied.
Conversation with Jeff was good. Pleased with our experience with our Yukon being checked out and problems being resolved.
Always a pleasure to deal with. I wasn't aware at the time I could pay with GM rewards. Thanks again for the quick service.
Service was quick and staff was friendly. Service was done in the expected time and I was able to wait in the customer lounge.
I had no issues with getting my repair completed at Vic Canever. Scott Metcalfe ordered the part and let me know when it would be available. I made an appointment and they took care of the problem quickly.
After getting a flat tire they were able to get me in quickly to replace the tire. thanks!
Great service. Estimated time for the service was 60 - 90 minutes. Was happily surprised when the car was ready in 15 minutes.
Great service, finished in a timely fashion. Easy to schedule. Friendly personal . Car completed as stated.
Jeff was amazing. He carried the mats to my car and even out them in and disposed if the boxes! He was super friendly and helpful! Would definitely recommend!
Always a pleasant experience. If any issues arise they always take care of them. Buy all my cars from them and use their service. A+
They were ready for my appointment and delivered the vehicle back to me on time.